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Persistent Recording Issues: Missing Cloud Recordings

timecab
Listener

I have all of my meetings set to automatically record to the cloud. Over the last few months, and most recently last week, I have had several recordings that never showed up in my queue of recorded meetings. This is a liability that I am extremely concerned about. It seems like a glitch in the zoom product. Please help!

1 REPLY 1

111010101
Listener

 I just had the same thing happen today. A large meeting with several files sent to the cloud. The last 8 or more files were either missing or only audio. How do I explain this to my clients?