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2023-02-10 06:54 PM
Can I add a message to the Webinar banner that tells the user to call me for the password when they connect to the meeting? My organization is going to password protect a weekly Webinar. We have announced the new password requirement but I know that people will be confused. I would like to help them when they attach to the Webinar and are asked for the password. Thanks in advance for your help or ideas.
2023-02-10 11:19 PM
Welcome to the Zoom Community, @bryant-zoom.
Is this a webinar with registration, or without?
If there's no registration, I'd recommend re-sending the updated Join link to invitees and any place where the previous link was made available. You've probably already done this... but if not, it's a good idea.
If there IS registration required, then I believe you can resend the confirmation emails and they should have the updated link in them.
Note that if there is a Passcode requirement, the Join process won't let them see anything you've customized (Waiting Rooms, for example) until after they have entered the Meeting ID (or clicked a Join URL without the embedded Passcode) AND have entered the Passcode.