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Participants in the meeting suddenly no longer visible, but instead I see myself and another partic.


The participant uses a Windows PC with the latest Zoom version. Extra update to the latest Zoom version.


At the beginning of the meeting (with 3 participants) we can all see each other well. After a short time, the video of one participant is suddenly no longer visible for the 2 remaining participants. Instead, the 2 remaining participants each see themselves in the Zoom video window of the participant we can no longer see.

The participant himself doesn't notice anything about it, he always sees the 2 remaining participants correctly.

What could be the reason for this? Webcam driver problem of the one participant?
Thanks for your help.


Zoom Moderator
Zoom Moderator

Hi @SearchFindFix, thank you for your contribution and apologies for the delayed response!


Has this participant tried completely uninstalling Zoom, rebooting their device, and reinstalling?

I believe this usually does the trick!


Let me know if that works. 

Zoom Community Team

Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?