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PMI

ceeadmin
Listener

The IT admin account is unable to edit users' PMI. I keep getting:

"only your it admin can change your personal meeting id"

That's me!?!

2 REPLIES 2

colegs
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@ceeadmin well that definitely doesn't sound right!  Can you verify that nobody has Disabled the PMI for the account or your group?

CM15
Listener

I was able to solve this issue.

 

The account I was trying to change was a basic user I had to change it to licensed and then I was able to change the PMI as an admin.