cancel
Showing results for 
Search instead for 
Did you mean: 

Owner unable to change Meeting Settings

bongus22
Listener

I've scheduled a meeting and found that there's not only a passcode, but also a waiting room enabled for the meeting despite the "Require that all meetings are secured with one security option" being turned on. 

 

bongus22_0-1650486264046.png

 

I can't find a way to remove the passcode. 

bongus22_1-1650486425904.png

 

Despite the security measure only needing the waiting room to be enabled. 


Is there any way to fix this? 

4 REPLIES 4

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Free accounts now require Passcodes regardless. If you have a paid account and enable Waiting Room, the Passcode checkbox can be unchecked. 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

It DID NOT help me.  I NEED to change the passcode. HOW?

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @HarrietGlazer,

Are you on a Basic (free) account or Licensed (paid) account?

 

EVERYTHING you need to know is in THIS Zoom Support article:

https://support.zoom.us/hc/en-us/articles/360033559832-Managing-Zoom-Meeting-and-Webinar-passcodes 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
Please click Accept As Solution if this helped you !

jnnicola
Listener

I don't think this setting can be unchecked if the meeting is in progress.