cancel
Showing results for 
Search instead for 
Did you mean: 

Only Partially Able to Join a Meeting

PierreP
Listener

Hi - I'm hoping please that someone will recognize this situation and offer a solution. I've been participating in Zoom meetings for a few years now with virtually no problem. Recently I'm encountering that when I click "Launch" to join a meeting (I'm not the host), I get the "connecting" message and the wheel going round and round but it never actually takes me into the meeting. The host and everybody else in the meeting can hear me, I can hear them and my name appears on their side as if I'm in the meeting but I cannot see them and they cannot see me. I don't have any other internet issues. Does anybody have a solution as to how I can get through this obstacle? Thanks.

2 REPLIES 2

crchan123
Zoom Moderator
Zoom Moderator

Hi @PierreP! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

094940
Listener

I can see and hear the meeting but cannot join it and others can hear me. Same as P Pierre.