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2023-01-17 09:58 PM
I can't start my scheduled meeting ( I'm an instructor) on my laptop.
When I want to start, it takes me to another page "Click launch meeting below"
When I click on it, it opens a new zoom log-in page... When I log in through that new page, it gives me an error (300).
I don't have a problem starting my meeting with my phone, this problem started today and with my laptop only.
Can anyone help figure out how to solve this problem, please?
2023-01-18 01:20 AM - edited 2023-01-18 01:21 AM
If you are receiving error code 300,submit a support request ticket
to Zoom Support for troubleshooting assistance. Please provide the following:
2023-01-18 04:00 AM
Thank you for your reply, I submitted a request as you explained. I hope I can get help this way 😞
2023-01-18 01:55 AM
Click on the Forgot Password option. Now enter your Email ID. This will send a Password reset link to your Email ID. Open the Zoom app again.
This may help you,
2023-01-18 03:59 AM
Dear James, Thank you for your reply.
I tried it earlier, it's not about the password. It's like it's opening zoom into another zoom account.
So, I log in -> start the meeting -> launch the meeting -> new log-in page -> enter my email, and pass again -> opens a new page -> gives the (300) error ( it shows it in my account)