You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
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I take it that you aren't hearing anyone else. Click the carat next to the word 'Mute' and select Audio Settings. At the top of the pop-up window that just arrived, press Test Speaker and choose the device you want to use from the small window to the right. Slide the Output volume to the level that's comfortable for you. Let us know.
Tips to fix-
Check if the microphone, speakers, or headphones are plugged in and not muted.
Unplug the device, then plug it back in.
If it's a bluetooth device, ensure that it is turned on and connected properly.
Make sure that you are using a supported USB device for Zoom.