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2021-09-17 01:37 AM
Hello , I met one issue
scenario 1, share the video to participants
scenario 2, share one PPT to participants
when switch from scenario 1 to scenario 2, the participants screen will be black or show XXX share something with black background
My question is how to no black background or notification for XX share sth
2021-09-23 08:30 AM
Hey @lucksir, for your screen share issue, ensure you 'share computer audio' and 'optimize for video clip' when sharing content.
Within your Zoom desktop client settings under 'Share screen' click on 'Advanced' and check or uncheck, "Use Hardware acceleration to optimize video sharing", and see if that changes or makes a difference for your Screen sharing experience.
Along with Checking or Unchecking, 'Use TCP Connection for screen sharing' and see if this helps your issue! 🙂
2021-09-27 07:31 AM
Hey @lucksir, just checking in! Was my reply helpful? If so, great! Don't forget to click the 'Accept as solution' button. 👍