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No custom stream service available.

Nateajackson
Listener

I'm trying to stream a meeting using a custom streaming service. 

--> I first went into my account settings and turned on live-streaming (and checked the box to allow for Custom Live Streaming Service)

--> After that I tried to do the following (As per the support links) but step #5 doesn't exist. 

""How to set up custom livestreaming

Follow the sections below to set up custom live-streaming for a meeting or webinar:

Meetings

  1. Sign in to the Zoom web portal.
  2. Click Meetings.
  3. Click Schedule a Meeting and enter the required information to schedule a meeting.
  4. Click Save to display a set of tabs with advanced options.
  5. Click the Live Streaming tab, then click Configure Custom Streaming Service.""
    --------------- 

    The only tab that pops up regarding live streaming, does not include a section for "Configure custom streaming service" (See attached picture). 

    So... where do I go to configure the custom streaming service and enter my stream information, since it's no longer located where the help file says.
5 REPLIES 5

TanjaA
Listener

Hi! Did you find out what is was? I have that problem rigth now! Thanks

susanna_ahvalo
Listener

I have the same as well. This is supposed to be at the bottom of the page like this. 

Näyttökuva 2023-9-1 kello 10.36.36.png

 All the settings are ok. 

Brandee907
Listener

I have the exact same issue.

tristanbenwell
Listener

Same issue for me too. Have they removed this option?

Anyone found a solution for this?

 

codawebsolution
Listener

Same - How can we enable this?