No button to allow participants to record

[Dolma]

Hi Eyeryone,

I am using Zoom for Meetings with just one participant. Although me as Host I can locally record the meeting (button is visible) there is no option to allow my participant to record it on her device. I red it should appear in the participants menu under 'more' but there is no option for giving the permission to her.

Thanks a lot for your ideas and help!

[angelo_112020]

Hi Dolma, 

Can we ask the participant to update their Zoom app?  She may download and install the latest version 5.10.1 of the Zoom desktop client from the following link:  https://zoom.us/download#client_4meeting

For additional details and steps about local recording, please refer to our support article >  https://support.zoom.us/hc/en-us/articles/201362473-Enabling-and-starting-local-recordings 

After making these changes, please provide any feedback if the issue persists.

Thanks & keep safe!