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No Recording Button Available


I recently signed up for the FREE version of zoom. However, it did not come with a Recording button at all. It should be next to the Screen Share button but its not. I don't believe I need a paid plan for this function. Any advice?


Community Champion | Customer
Community Champion | Customer

Local recording is included with a free account. The prerequisites provided by Zoom documentation states: Basic (Free) account or above


So, you're correct there.


I would recommend that you log into the Zoom Web Portal -> Settings -> Click on the Recording Tab along the top, and confirm that the following is "enable".


Local recording
Allow hosts and participants to record the meeting to a local file. The content will include video and shared content with user's own view, and audio only file.

If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

Jeff Widgren | Host of the Zoom Test Kitchen


"Local Recording" was already turn on.

I tried turning the toggle off and back on, and refresh the page afterwards, but still no record button available. 

I have attached 2 screenshots.


I figured it out. It seems like the record button doesn't show up for Google Chromebooks. I tried logging into my work computer which is a Windows and now I can see the record button. Sucks that I have to use 2 computers now but at least I figured out the problem.