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No Annotate icons, whiteboard can't be shared


In my meetings, my clients have not got access to the Annotate button - it reportedly isn't present on their screen either on Windows 10 or iOS. I have added Whiteboards and created one in the last meeting, but the only two participants were me, 1 on PC with webcam, 1 on Android tablet.


How do I


1) Fix annotate so it shows and users can annotate my screen shares




2) Add participants to Whiteboard. I went through every option and setting (wasting meeting time) trying to find a way to add other users.


Community Champion | Customer
Community Champion | Customer

It's possible your Zoom Admin has enabled the 'Only the user who is sharing can annotate' feature. I would recommend requesting that it be switched off.