cancel
Showing results for 
Search instead for 
Did you mean: 

No Access to Previous Email for Confirmation of Changes.

MPA
Listener

I would like to change sign-in email that I have no access to this at present. And thus, I can't make confirmation. Please kindly advise a possible solution.

Thanks and Regards,

1 REPLY 1

crchan123
Note Taker | Zoom Employee
Note Taker | Zoom Employee

Hi @MPA! Welcome to the Zoom community, we're happy that you're here 😊

The best way to solve this issue since you cannot access your old email address is to choose another sign-in method to access your account and then follow the instructions in this article to access your Zoom profile and change the email address associated with your account: https://support.zoom.us/hc/en-us/articles/201362563-Changing-the-email-associated-with-your-account

If you are still unable to sign in, I would suggest contacting Zoom support here: https://support.zoom.us/hc/en-us/articles/201362003 

If this helps, don't forget to click the Accept as Solution button below!