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2021-08-16 08:52 AM
Good morning everyone. I recently updated from Classic Outlook for Mac to "New Outlook" for Mac. All looks great until I go to add a Zoom call to an invitation (which worked great in Classic) and am unable to do so. Haven't been able to access "add-ins" inside of the New Outlook (again, unlike Classic) and after a while on the phone with MS, they said, "switch back to Classic."
Curious if anyone else had the same issue.
2021-10-12 08:04 AM
Welcome to the Zoom Community @ThomInMiami, and thank you for posting for the first time! I’m Riley a community moderator. Here’s a guide to help you in Getting Started in the community. We’re glad you’re here and look forward to seeing your contributions!
2022-01-24 07:42 AM
Thom or others, any luck resolving this issue? I, too, am using "New Outlook" for Mac and would like to use the Zoom Add-in but it doesn't seem to be an option. If this is still not supported, does Zoom have a timeline for it?
2022-01-24 08:30 AM
Good news! A helpful Zoom support rep named Rommel explained how to access the Zoom Add-in with the "New Outlook" for Mac interface:
1. Launch MS Outlook under the New Outlook interface
2. Go to Calendar
3. Create a new event
4. Click the ... on the right side of the calendar item to access Add-Ins