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New Laptop and now suddenly I sound like am underwater when teaching on zoom! suggestions?

Libelulaluz
Listener

Hi I just used my new asus vivobook to teach bmy regular dance class yesterday. I had 4 on screen participants, 12 in class, just like usual. but it sounded like i was underwater! I tried everything obvious via zoom settings etc and have played around with it today. makes no difference. its not a wifi issue as video was working well signal was great. 

could it be the newer version of zoom perhaps?

1 REPLY 1

CarlaA
Zoom Moderator

Hi @Libelulaluz ! Welcome to the Zoom Community. I just realized you didn't receive a reply to your post. Are you still having this issue? If so, please check out the following knowledge base article and let me know if that helps! https://support.zoom.us/hc/en-us/articles/115003279466-Using-and-preserving-original-sound-in-a-meet...

 

Moderator 

Zoom Community Team