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Never received email link to cloud recording yesterday 11/11/2021

SuLaVic
Observer

Hey all,  Recorded a lecture for my students yesterday afternoon, and never got my email with the link to the cloud recording.  My colleague who lectured just before me, and used his account to record to the cloud never got his email either.

Was zoom glitchy yesterday?  Anybody else have problems?

Thanks for any guidance.

3 REPLIES 3

Bri
Zoom Moderator

Hi there, @SuLaVic! I'm sorry you were having an issue with your cloud recordings. If you log into your Zoom portal, do you see the cloud recording listed there? https://support.zoom.us/hc/en-us/articles/205347605-Managing-and-sharing-cloud-recordings

SuLaVic
Observer

Yes, Bri.  I see all my other recordings there.  My students helped me look there first.

This one is not listed.

carollawarnce
Observer

Hello! Did you fixed it?