cancel
Showing results for 
Search instead for 
Did you mean: 

Need to restrict duplicate entry of participants when "Require authentication to join" enabled

ebey
Listener

Dear All,

I am hosting a large meeting with 1000 participants. I have already enabled the option "Require authentication to join

:Sign in to Zoom" to avoid problems while opening the pre-assigned breakout rooms. At present I am facing a problem of same participant with same Zoom ID  joining to the meeting from multiple devices for the same meeting. Due to this I need to have a lot of admin task (to move these duplicate participant manually to breakout rooms). So if there is an option to restrict this multiple entry through different devices  that will solve my problem, please advise.

Regards

Ebey Samuel

1 REPLY 1

RN
Zoom Moderator
Zoom Moderator

Hey @ebey, suggest enabling registration with the "Require authentication to join --> Sign in to Zoom" enabled, and editing the registration where you disable "Allow registrants to join from multiple devices" 

 

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️