Need help...can't livestream to Facebook!

[annereynolds7]

I need some help. I tried to livestream to Facebook, and today, it wouldn't work. I have been livestreaming to Facebook since 2021. When I clicked on the three dots and chose Livestream to Facebook, it brought me to a page that says 

Live stream Zoom Meeting to Facebook Live

Log in with your Facebook account first

[Button says] Connect to Facebook

I tried to click on the button "Connect to Facebook" and nothing happens, dead end. I am already logged into Facebook. I tried both on Google Chrome and Safari. I also tried on a brand new Mac, same issue. 

I checked all the parameters here on Zoom and also on Facebook, and I have the app for FB added to the group where I wanted to stream. I checked all the settings and they are all ticked as indicated, I just can't livestream to Facebook. 

Please help!!

[gmbscrapper]

I'm having EXACT same issue.   Able to LIVE stream one day and now get same message as you.  I even uninstalled Zoom and re-installed.  Signed out and back into facebook.   Restarted my computer.  NOTHING.
I've searched everywhere for help but have found nothing. Opened a ticket... NO RESPONSE.   I'm very frustrated.  This is a big part of my business.

[asterani · Accepted solution]

It happened to me on Google Chrome. Since then I found the solution: change your default web browser to something else. I tried that and I was able to livestream, but not until 2 days later after humiliating myself big time and having to do a public apology. Try it and let me know how it goes!

[rcarbuccia]

this worked... thx. 

[asterani]

You're welcome! Glad it worked! 

[bmwparker]

Had the same issue. This worked. Thanks.