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2022-04-03 06:31 AM
(I also tried to send this to technical / customer support - we'll see what happens.)
This has happened repeatedly over the last few weeks:
I am in the middle of a meeting, with maybe 15-20 attendees, and I am usually sharing a video being played via VLC.
Then all of a sudden, the whole system crashes. VLC stops playing, everything grinds to a halt, there's a funny sound from the audio track.
So I make someone else the host -
then I leave the meeting
then I quit the program
then sometimes I restart the entire system
but when I rejoin the meeting, I make myself the host
Sometimes it happens more than once in a single evening.
Also, I tried using other media players. For some reason, Elmedia player does NOT turn up in the list of options for a screen share.
But I would really like to get VLC and Zoom working together again - - I have been using them together with almost no problems for over two years now.
thank you for any help - has anybody else had an issue like this?
On a three hour meeting on Friday April 1 - this happened to me twice, once at 40:00 minutes in, then again about 40 min's after that, but thankfully not a third time.
PS: secondary questions - what OTHER media players work well with ZOOM? (so far VLC is the best, but lately there have been these issues.)
also what is the easiest way to submit a new technical support question / ticket ? (I can only seem to be able to piggy back on old support eMails...)
2022-10-10 12:58 PM
We are having the same problem using Zoom on Linux Mint 21 XFCE. I assumed Zoom + VLC was asking too much from my PC so I upgraded the hardware. 8G RAM to 24G, added a video card and swapped the CPU from i3 to i5 (2 to 4 cores). We volunteer run a family support group so Zoom has been a game changer for us, thanks team!
Our PC is now amazing, but we have to nominate a co-host as Zoom is still intermittently crashing when I hit play.