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My zoom app on my Mac isn't working

kpatel23
Listener

When I open the application I sign in and then it just say connecting and than say unable to connect however, my internet is very good. Also I try update dating it but it say it not compatible but I have the newest MacBook. Need Help. Thank you

1 REPLY 1

JesseWebConnect
Listener

There are a few things to try *and more than just this list, so here we go:

1. restart Zoom application

2. restart computer

3. renew/refresh your automatically generated IP address of your computer

4. experiment with turning off your VPN if any and turning off AntiVirus software if any


Good luck and let me know how it goes!

-Jesse