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My ipad stopped allowing me to sign on as host.

KathyDC
Listener

I need to sign on as host to teach yoga. What should I do? It has always worked fine until lately.

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @KathyDC,

 

Are you logged in to the Zoom application?  Click the Join button for the meeting in your list of meetings and it should start.  If not, there's not much information here to help you with... please provide additional detail, or submit a Support Ticket:

 

Support Ticket entry: https://support.zoom.us/hc/en-us/requests/new

 

If you are not logged into the account on your iPad, you should log in to the Zoom web portal on your browser:

https://zoom.us/signin 

... and try starting the meeting from your list of meetings in the web portal:

https://zoom.us/meeting#/upcoming 

 

If this doesn't work... is this a meeting that you created, or someone else?  If someone else, you should check with them to make sure the link you have is complete.

 

Hopefully something here helps!


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

RachelGomez123
Participant

Tips to troubleshoot Zoom sign-in issues
Check if your internet connection is stable.
Review your app version and then upgrade as necessary.
Uninstall the app, then download and reinstall it.
Clear Zoom cache and cookies from the settings.
Restart your device or browser.

Greeting,

Rachel Gomez