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2022-05-06 08:00 AM
I recorded a meeting yesterday. After the meeting, I got a message that the meeting needed to be...I can't remember...updated...transferred...some process. That looong process started and at 27%, I got a quick message about "locked" and then the screen went blank. I needed to reboot and then there was no sign of the recording in my Zoom account. Where did it go?
2022-05-06 10:17 AM
This sounds like the local recording conversion which puts the video files into a viewable file format:
For versions 4.6.10 or higher, you can't convert local recording files by double-clicking the Zoom files. You must follow the steps below to manually convert the files:
You can troubleshoot this process by following this article: