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Missing Recording

BossMamaJama
Listener

I recently upgraded back to a paid account and have a meeting that I recorded. When the meeting ended the recording is no where to be found, not in my cloud or local recordings. Help!

2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

Hey @BossMamaJama, you can also go to zoom.us/recording to see all cloud recording if available. Cloud recordings may require extra processing time that may take up to 24-72 hours. 

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Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

What do we do if the recording does not appear within 72 hours? I have one from six days ago that has yet to show up.