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Missing Recording from meeting

decorationSys
Listener

I was invited to a meeting and we wanted to record the meeting. The host couldn't find the record button so she transferred host access to me. I recorded the meeting and ended the recording. But I can't access it.

 

I have the free plan so it's not in "Cloud Recording"

decorationSys_0-1671656297466.png

And I was using the web version and I can't find the file locally on my computer.

 

The other person in the meeting also doesn't have a copy of the recording.

 

 

 

2 REPLIES 2

RachelGomez123
Participant

In the navigation menu, click Recordings. At the top right, you will see a Trash icon if there are any cloud recordings in the trash. Click the icon to see any deleted cloud recordings. Click Recover on the right to retrieve the recording.

 

Regards,

Rachel Gomez

decorationSys
Listener

Hello,

 

I don't see a trash icon

 

decorationSys_0-1671717382727.png

 

Does it matter that I was a guest to the meeting initially?

 

I didn't see a prompt whether it was recording locally or on the cloud, but the meeting was definitely recorded