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Does anyone has the same problem with me ?
I have just updated my laptop to Windows 11 and since then, every time i open my zoom meeting, it always says mic and speaker are not detected, however, in other meeting platform, my mic and speaker is working fine
I have also tried to uninstall and reinstall my device driver and have also updated my windows update
Does anyone has any solution to this ?
Thanks in advance !
You may have to grant Zoom permission within Windows to use the devices. Here is an article describing how to do this https://allthings.how/how-to-enable-or-disable-microphone-in-windows-11/.
Here is a fairly in-depth guide on various ways to try and solve the issue. While the guide is for the microphone many of the steps can be applied to speakers as well. https://www.howto-connect.com/fix-windows-11-microphone-not-working-14-ways/ Hope this helps some of you..
Hi. I had the problem resolved by Zoom's Engineering support. It was the Laptops specific audio driver that was not working. Although when I first logged this issue the drivers had been verified, now that I reinstall the driver today things work correctly.
My Laptop is an ASUS (for other manufacturers us their specific driver download site) On the ASUS driver site - https://www.asus.com/us/support/Download-Center/ be very precise about the model number. In my case it needed to be - Zenbook 13 OLED (UX325, 11th Gen Intel). There are many UX325 models listed.