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TeacherN
Listener

Do we each have to buy our own individual licenses for $149 if we are a part of one company? The subscription, which says it is for 1-9 licenses, still requires a payment for each license. When we go to checkout, it asks for how many people are a part of the company. If we choose the 2-10 option, can more people at my company use that license? Or does each person need to pay for their own?  If so, why is this question even asked? I am incredibly disheartened that as teachers who are working with students online, we are set back even further with now having to pay a high fee for the same amount of usage we were getting before.  I am very disappointed.

 

1 REPLY 1

CarlaA
Zoom Moderator
Zoom Moderator

Hi @TeacherN , thank you for your contribution!

Please contact our billing department by opening a ticket here: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032

They will be able to assist you in resolving your billing questions. When you open a ticket, please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.

If this helps, please remember to click on the Accept as Solution button below!

Carla,

Zoom Community Team