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Meeting recording is stuck at 'processing recording' after 2 days

Skooldio
Listener

I recorded a meeting (approx 3 hrs length) two days ago (16 July 2022) and it has been stuck in "processing recording" ever since then. 

I record many meetings, and this has never happened before.

Any advice would be much appreciated, this meeting is very important recording.

 

Best Regards,

3 REPLIES 3

Andrea15
Listener

I had the same problem in the same date (16 July 2022)... I think is a zoom problem. Do you know if there's the possibility to talk with someone to fix it? After your message here, someone contact you? Let me know, thanks.

Best Regards

Andrea 

Skooldio
Listener

You can submit the ticket to zoom support. Zoom backend team will help you.    

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

 Submit a Support Ticket directly to Zoom Staff at this page:
https://support.zoom.us/hc/en-us/requests/new 


Ray - Need cost-effective Zoom Events Help? Visit Z-SPAN.com.
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