Registration for Zoomtopia is LIVE! Join us virtually or in person for the biggest event of the year and experience the future of AI-driven collaboration.Register today!
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
I have set up a Zoom integration through a scheduling program for the company I work for. We have been having a lot of issues with Zoom meetings - most notably, the admin and client will join the meeting but neither will be able to hear or see each other, it appears as if they are in the Zoom room alone. The admins join the meetings directly from the Zoom site under the profile that is integrated with the scheduling app and the clients join the meeting from the Zoom link that the scheduling app sends out in the confirmation email. Just wondering if anyone else has had this issue and knows how to fix it since, after talking to the scheduling app's support team, it doesn't appear to be an issue on their end.
Are the Participants even able to see each other listed in the Participants list?
In this scenario, could you have each Participant check they are actually in the same meeting (Meeting ID)?
They can check the meeting ID by clicking the shield icon (top left) while in the meeting.
This has happened to me many times with work but most recently it happened when I was to be interviewed. As you can imagine it added an extra layer of stress. UGH!! They thought I was late and not joining. Then ended up having to send me a new link. We both used the same link to join so I assume we were in the same meeting ID.
Is there another reason this would happen?