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Macbook refuses to connect to Zoom code 5003 - tried everything :(

miriam7
Listener

My Mac has been refusing to connect to zoom for the past few months, it won’t even log in, tried so many different ways and solutions, just keep getting “failed to connect : 5003”

 

here’s what i’ve tried so far with no luck:

reinstalling

restarting computer

disabling firewall

allowong access to mic

changing dns servers 

 

 

all to no avail 😞 anything else i can try?

2 REPLIES 2

crchan123
Zoom Moderator
Zoom Moderator

Hi @miriam7, welcome to the Zoom community! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

Mickt
Listener

Hi I have been having the same issue for about 4 months, on a macbook pro 2016 13 inch (2,9 ghz). Am thinking of cancelling my zoom pro subscription because I am aunable to resolve this and organise meetings!