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2022-06-09 10:48 AM
I have a dedicated laptop to host Zoom meetings from that has a wired connection to gigabit speed internet. When I check the internet speed, it is consistent with what one would expect from gigabit speed internet (~900mbps up/down).
Unfortunately, Zoom does not seem to care. The bandwidth I am getting in the statistics page is ranges from 200-1500kbps (send) and a pretty solid 3000mbps (receive). Zoom recommends a 3.8/3.0Mbps (up/down) for full HD video.
Anyone know why my bandwidth would be throttled on Zoom while able to utilize gigabit speed internet on the same device?
2022-06-22 09:55 AM - edited 2022-06-22 09:56 AM
The same exact thing is happening to me. I have tested my internet speed and it's clocking in at 400+mbps. Every Zoom meeting is laggy showing low bandwidth and "your internet is unstable" messages when it is not. Zoom please help!
2022-08-26 03:34 AM
Same problem here: I have an iMac and a logi-cam as well as a 10 GB fiber internet. Inhouse I have 1 GB LAN.
When I use zoom the speed drops down on connectivity speed form 1 GB to 100 mb (seen on the web interface of theGS108Tv3 8-Port Gigabit Smart Managed Pro Switch).
The Switch is connected via LAN to the Computer.
That happens only when I use zoom - all other programs work well.
I have updated drivers, changed cables - the whole nine yards ...
Any help would be highly appreciated
2022-12-15 01:38 PM
Hi Guys, Same problem . Zoom Support team , PLEASE HELP .