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Lost Virtual Backgrounds ability unless I use a green screen - Update caused this

rwasher
Listener

So, before I updated the app I had blur and one other and I could use virtual backgrounds without much issue. NOW apparently I have to have a green screen or I blend into the image. AND blur is gone? Why would the update do that?

1 REPLY 1

RN
Zoom Moderator
Zoom Moderator

Hi @rwasher it's been some time since you've posted this! Have you tried updating your Zoom client? Or uninstalled and reinstalled?

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Zoom Community Moderator
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