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Login Problem

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litatech
Listener

‎2022-06-27 09:45 PM

Hello! I cannot logging to my account and have no longer access to the email that was registered for that. How can I change an email and password in that case?

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ZoomZoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

‎2022-06-28 04:01 AM

Hi,

 

If you no longer have access to the email address attached to your Zoom account, contact Zoom Support.

 

From https://support.zoom.us/hc/en-us/articles/6188605257485-Unable-to-sign-in-to-your-email-account-asso...

 

Good luck!

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz

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ZoomZoom
Community Champion | Zoom Employee
Community Champion | Zoom Employee

‎2022-06-28 04:01 AM

Hi,

 

If you no longer have access to the email address attached to your Zoom account, contact Zoom Support.

 

From https://support.zoom.us/hc/en-us/articles/6188605257485-Unable-to-sign-in-to-your-email-account-asso...

 

Good luck!

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz

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tsgadz350
Listener

‎2023-11-29 03:17 AM

I am having this problem. Upon changing internet provider I have a new email but cannot put in my new email password as Zoom wants an old password to verify it. I put in the old password which is rejected, then the one before but nothing works. Can I just invent a new password just for the Zoom instead of giving them my real password for my email as I don't want to change my password for everything?

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