You're invited to Zoomtopia 2022! Our annual user conference will take place in the Americas on November 8-9 and in APAC, Japan, and EMEA on November 17.Learn more about our hybrid event experience
Everything you need to work together, all in one place.Explore Zoom One's Collaboration Tools
Connect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Innovative video solutions for every meeting space.
Solutions to host impactful virtual and hybrid experiences.Find a Solution for Every Event
An omnichannel cloud solution optimized for video.
Zoom solutions elevate collaboration across vertical use cases.Discover Zoom Industry Solutions
Enabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
An open platform that allows developers to build Zoom apps and integrations.
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Resources that help developers evaluate & build with our solutions
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Live Translations / Closed Captions
Issue: Intermittent translations as well as closed captioning on browser and desktop client
Attempted: Update Browser and client, changed mics, wired internet connection, Auto captions enabled, and reaching out to support.
With Show Captions on, Speaking Language: English, Translation to Spanish, and Show original and translation, getting random bursts of actual captioning, but not a steady caption. Anyone else having this issue?
Note: We do have the proper licensing for this feature. Is this related to Zoom back end cloud computing provisioning for translations?
We're having the exact same issue! We have English closed captioning enabled and it's very patchy when it works at all. Comes in starts and stops (for both captioning and the transcript) and rarely works when first enabled. Oddly seem to have better luck when switching to a different spoken language but not that's not much help.
I also have the latest version of Zoom installed.
We were only trying it out today but have been persistently retrying for about 5-ish hours now. Best luck we had was about mid-meeting this afternoon (around 12:30 ET) when the captioning started working perfectly (though had been enabled for the full meeting without success). Once that meeting ended, I started another meeting to test it again and no luck.