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Limit to number of people in Gallery mode on Chromebook?

tsherr
Listener

I have a client with a Chromebook with a Celeron N4020 and 4GB of RAM.  He appears to be limited to six people in gallery view.  Is that a setting on his part, or is that a limitation of the CPU/RAM?

 

Is there a list of system requirements and limitations somewhere?  Everything I find in the knowledgebase is quite vague.

 

Thanks!

2 REPLIES 2

bstrelko
Community Champion | Customer
Community Champion | Customer

Agreed that this info needs to be clearly published in the KB!

 

From what I've dug up, Zoom PWA (what your Chromebook uses) can either do a 9-split (3x3) or 25-split (5x5) gallery view, but the 25-tile option requires a processor with at least 4 virtual cores - the Celeron N4020 only has 2.

 

However, please have your client confirm that they cannot access the following option:

bstrelko_0-1699714289186.png

 

 

tsherr
Listener

Thanks for the info, bstrelko!  I don't see an option for Gallery View at all on this Chromebook.  Does that mean he is CPU limited or is there a software issue/update I need to do.