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2022-09-21 09:26 AM
Our organizations license says BASIC while the Account Type says Pro.
My primary concern is if this limit our meetings to 40 minutes?
Very important and hopefully someone will answer right away.
2022-09-23 01:29 PM
Hi @PatrickH1958 - to be 100% sure, you will need to log into the account and navigate to your profile (zoom.us/profile). In the profile, you will see a section titled "Account." There it should tell you the license that is associated to that particular account (email address) and the meeting capacity. Hope this helps!
2022-09-27 05:06 AM
2023-01-02 12:36 PM
how were you able to resolve this? I am having same problem
2023-01-02 12:38 PM
how were you able to resolve this?