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Language Interpretation

Jdkennedy86
Listener

I am trying to enable Language Interpretation but I do not see a toggle button in my "In Meetings (Advanced)" section. I am a licensed Zoom holder. What else do I need to do to get access to this feature?

5 REPLIES 5

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Language interpretation requires a Pro account with webinar add-on, AND then you must ask Zoom Support to enable this feature for your account. You will not see the option in your settings until this is enabled for your account by Zoom. More info about this feature can be found here: https://support.zoom.us/hc/en-us/articles/360034919791-Using-Language-Interpretation-in-your-meeting...

 

Yes, but I cannot get contact to Zoom Support in order to ask the add-on, how to do that?

hcchapman
Listener

Yes, how does one do that??????

 

lafra21
Listener

Same question here, how to get a hold of  Zoom Support ?

philantropiainc
Listener

I just reached out to them to enable the language interpretation function https://support.zoom.us/hc/en-us/requests/14307427- They haven't solved my issue yet but FYI, I went to this link https://support.zoom.us/hc/en-us and then click product support.