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I have a colleague who has an issue joining audio. Instead of this:
She gets this:
There isn't a switch between Telephone and Computer audio, and there's no error messages about her Mic or Speakers not being available. On that note, her hardware looks all fine - she has a Jabra headset, so two sets of microphones (with the laptop mic) and two sets of speakers, and they all appear in Zoom settings.
Things we've tried:
Has anyone seen anything like this, or has an idea what might be causing this?
Thank you for any assistance! Regards,