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Hello, I have an issue with using dual monitor setup when pinning one participant video to a second screen where the pinned video becomes too small that is placed in the center of the second screen (seems it was scaled down by zoom). The issue happens when the network signal indicator of the participant video that is being pinned becomes red. There is a message on top of the scaled down video that says "your network bandwidth is low" which is somewhat confusing to me. I have always imagined that the network bar indicator below participant's video shows the bandwidth status of the participant and not my bandwidth. So I have 2 questions:
I talked to Zoom support over chat, and the nice support person answered my questions in the following manner:
Question 1: The answer was Yes, Zoom will scale down a pinned participant video if the bandwidth of the participant is low. There is no way to prevent this from happening other than letting your participants know to use a good/stable Internet connection (and also to prefer wired instead of wireless connections)
Question 2: The network indicator below each particpant show the network status of the participant