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Issue with Zoom local recording

Dodo27
Listener

I recorded a meeting and saved the video locally.

Unfortunately, the device I saved it in is broken, and can not get the recording out.

Every time,  I try to open the recorded video from my account using a different device, it says:

"This meeting was recorded on a different computer"

 

Is there any other way to get the recorded video

by converting it again to a different device or something?

1 REPLY 1

Creola
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello @Dodo27 ,

 

Unfortunately if you recorded your meeting on a computer that is broken then those files are local to that device and cannot be recovered on a different device.

I hope this helps answer your question.

 

Best regards,