Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds2022-04-15 07:01 PM
When I attempted to log into a meeting, the format of the meeting ID was not correct. Instead of displaying as
"879 xxxx xxx", it displayed as "879 xxx xxxx" and gave me an "Invalid meeting ID" error. Is there something about that number series which reverts to an older display format?
JohnPD
Solved! Go to Solution.
2022-04-19 03:20 PM
I think we found the answer. Someone else ran into the same problem. He realized that a "9" had been dropped from the end of the posted meeting ID. The browser link included that additional digit. When I enter the meeting ID with that additional "9" now, it is valid. I am not sure how the number was copied and pasted into the newsletter, but somehow that last digit was dropped. The other possibility is that it was not generated when the info was sent to the clipboard. Normally it is a 10 digit number, but in this case it was an 11 digit number. So this has been resolved. I will have to be aware of this for any future meetings I attend or create in case something is being dropped.
Thanks for your help.
2022-04-16 12:19 AM
It shouldn't affect the way you join that specific meeting for as long as the meeting ID is correct. It's possible that the meeting is no longer existing or the meeting has been expired.
Instead of the meeting ID, you may ask for the meeting link, you can also paste meeting link aside from the meeting ID.
2022-04-16 12:36 AM
Thanks for your reply.
Fortunately I was able to get into the meeting with the browser link. As far as I know I was using the correct meeting ID as that is what was posted in the newsletter for the club's meeting. I even tried some old meeting IDs for some meetings I run and it at least recognized that the ID was valid even though the meeting happened several days ago. Why it decided to reformat the ID I don't know. But the ZOOM client did not like it.
JohnPD
2022-04-18 04:07 AM
Just checking if my response solved your concern?
2022-04-16 01:08 AM
I can't quite say for sure, but the format doesn't really matter. You just need to type in the meeting ID and it will automatically be formatted in the correct way.
Just like this:
Maybe you can send some screenshots so that I can check.
2022-04-16 01:28 AM
2022-04-17 01:23 PM
That only means that the meeting is invalid or no longer exists. You can confirm this by reaching out through Zoom chat or email support.
If you have the working meeting link, sometimes the meeting ID is included there. Or one way to find out what is the meeting ID is to check it during the meeting once the meeting started.
You may refer to these screenshots:
2022-04-18 04:02 AM
Just checking if my response solved your concern/question?
2022-04-19 11:12 AM
Hi, I just wanted to check in and see if my response has been of help to you. If so, it will be greatly appreciated if you can click the 'Accept as Solution' button.
This will be a great help to the community and to people who are having the same concern and are looking for answers.
2022-04-19 03:20 PM
I think we found the answer. Someone else ran into the same problem. He realized that a "9" had been dropped from the end of the posted meeting ID. The browser link included that additional digit. When I enter the meeting ID with that additional "9" now, it is valid. I am not sure how the number was copied and pasted into the newsletter, but somehow that last digit was dropped. The other possibility is that it was not generated when the info was sent to the clipboard. Normally it is a 10 digit number, but in this case it was an 11 digit number. So this has been resolved. I will have to be aware of this for any future meetings I attend or create in case something is being dropped.
Thanks for your help.
2022-12-16 08:51 AM
Hello
I'm Esam Abdallah Adam I have meeting right now I don't know how to reah
2023-06-13 06:03 PM
I have "ID error" and I can not get into a meeting once I schedule one. And it is blocked for the administrator... How can I unblock it?... How can I be able to be the administrator to change it? I need to schedule meetings without the ID