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Interpretation Audio Loss


I was interpreting the other day. Everything seemed fine, but my boothmate texted me saying my sound stopped coming through and people were hearing the original audio on the Chinese channel. There was no sign of any connection issues on my end. I could hear the speakers clearly without any sound distortion. Video was fine too. It seemed the downloading traffic was intact but the uploading flow was jammed. Has anyone experienced something similar?


I know a colleague who had this problem on both her laptop and phone. So it's probably not a device issue, but rather a connection problem. I've only had it once out of hundreds of Zoom assignments but it still makes me nervous. It happened to me when I was using my iPhone with 5G data connection. My wifi isn't very reliable (like I would get ejected from the meeting and then automatically logged in again when working on my laptop). So I switched to my iPhone as my main device a while ago. It'd been working very well until this new problem occurred last week. I'd really appreciate it if IT experts can weigh in here and help me troubleshoot! Thank you!~