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Incorrect message to guests that I am in a meeting

btw1979
Listener

Dear Community

I am having a recurrent problem that when I host a meeting then launch the meeting at the appropriate time in zoom,  and my guest clicks on the link which I have sent at the start time, my guest receives an incorrect message that I am "in another meeting".  How do I cure this problem?

 

btw1979

2 REPLIES 2

crchan123
Zoom Moderator
Zoom Moderator

Hi @btw1979, welcome to the Zoom community! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

RN
Zoom Moderator
Zoom Moderator

Hey @btw1979, usually when this happens, as the host, you still may have an open Zoom Meeting that wasn't properly ended. Suggest going to https://zoom.us/meeting#/upcoming and seeing if there is any other active meetings going on that you can end. 

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