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I've forgotten my old password. Whenever I click "Forgot Password" It takes me to the zoom website and logs me in through my school portal. But when I go to the section "Password" and click Edit I have to enter my OLD PASSWORD. This is so absurd I forgot my password so how am I suppose to magically remember it to change it after clicking "Forgot Password". At this point to get help has been a maze I don't even know if this is for real help or just random user suggestions.
I am currently having the same issue - is there a way to reset the password? I have forgotten my old password as this is a work account and for some reason it tells me there is no account registered to my email