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2022-03-13 06:51 PM
This is my third attempt to find a solution on chat:
I have breakout rooms enabkled.
I am logged into the zoom.us app
I restarted my Mac, restarted Zoom app, uninstalled and reinstalled zoom.us app, (as suggested by J-Zoom-ATL) upgraded MacOS to latest version but still there is no breakout room icon.
One tutorial said the BR icon is in 'More'. I have no 'More' option either.
The attached doc shows the above has been done - and that I have no Breakout Rooms Icon.
On my Profile it says that CarlaA replied to an earlier post (CarlaA replied to the topic Breakout Room icon not displaying. 2022-03-07 05:41 PM) but I cannot find that reply anywhere.
I have waited 5 days for a reply to my past message.
Please, what is my next course of action. I need breakout rooms within a few days.
2022-03-13 10:53 PM
I can't find the button too...
2022-03-13 11:06 PM
Ah good. Well, not good, but good I am not alone in this.
So have you done everything I have done and still have no button? I suspect this is a known bug that they are scratching their heads over. What annoys me is how difficult it has been to get a response other than a trite response.
Stay tuned ...
2022-04-07 02:32 PM
I just had my issue resolved. Embarrassingly, it turns out because I have 2 accounts I hadn't enabled Break Out Rooms in the new paid account, which was the one that needed the icon. All fixed now.
2022-04-05 10:56 AM
Thank you all. It is frustrating to not be able to speak to someone directly. This happened in a live zoom workshop which is not great so hopefully this can be solved quickly and easily. At the same time, I agree that it's nice to not be alone and I'm sorry you all have had this happen as well.