This does not help, as it does not show any users (I think it is because this is to add users, not to choose the license you payed/purchased for). It is not to assign my pro account to my user account. It shows that I have a basic account - and I have Pro. Where do I change the account to the one I have payed for?
The instruction for assigning a pruchased account to your account is not wright. I started with a Basic account and since two years i've pruchaced a Pro account, but as I sign in, the account is still Basic. According to the instructions (
Hello! I'm having the EXACT same problem as everyone above - i upgraded this week and now I've tried everything on this list but I can't get from Basic to Pro HELP PLEASE!!!!! I've upgraded the app, signed out and signed in again, gone to look at users - but it only takes me right back to the upgrade button. THANK YOU Sarah