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I click on Unmute and I am automatically muted

CGordon
Listener

In our organization, we have our meetings set to allow participants to unmute themselves. Periodically, when I join meetings and I choose to Unmute and I am automatically muted. (I hear "Mute off" immediately followed by "Mute on".) I can't unmute using any option (the Mute option in the meeting toolbar, the Unmute button in the participants panel, or the space bar). The only way I am able to unmute is by asking the host to unmute me. (Which is hard to do when I am the host of the meeting.)

 

Most of the time when this happens, I am using a Plantronics headset. Today I checked and I don't have any firmware or software updated in the Plantronics Hub. 

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