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When I try it says "to share your computer audio, please install the zoom audio device".
I'm on a mac. I have enabled screen recording for zoom in my system preferences. At a total loss here, please help
Hi @dangordon @prodjay @jeannepr @jmanderson it's been some time. If you have not yet, first suggest updating your Zoom client to the latest version. you can go to https://support.zoom.us/hc/en-us/articles/201362233 for more information on updating your Zoom client.
Secondly, the installation of the Zoom audio device is usually prompt when you first download Zoom. Suggest uninstalling Zoom, rebooting your computer, and reinstalling Zoom from https://zoom.us/download. When prompted to install the 'Zoom audio device' to do so. It's required if you want to share sound; otherwise, it's not needed. You will need to enter your Admin Computer credentials when prompt.
I continue to have this issue and I have tried what RN suggested. Did an uninstall, restart, reinstall (for M1 Mac), on first share of computer audio install driver with system password, but it continues to request another install of audio driver every time I share computer audio (which is almost every meeting!). Sometimes the audio share still doesn't work, I need to leave the meeting, quit and relaunch Zoom, rejoin the meeting, and then I can share audio after reinstalling audio driver again! Very frustrating!
Just change your mic mode to standard from voice isolation.
To change this setting, start zoom meeting then go to your control centre (Top Right corner of your screen) where you can find mic mode and change it. (or you can google how to change mic mode). you can only change this when you are using mic so either start zoom first or facetime or any app which uses your mic.
I hope it helps, Cheers.