I am unable to download a recording

[JepZoom]

Are you having some kind of error when trying to download your recording?

[HughMaynard]

I am trying to download a recording of a meeting to empty my storage and each attempt has failed. I've done this process a number of times, and never experienced a download failure before. The download starts successfully but stops at around the 200MB (of a 894MB file).  when it fails I can resume but after 2-3 resumes it is then marked "Failed - forbidden". Is there a fix for this bug?

[JepZoom]

You can try following the steps in this link: https://support.zoom.us/hc/en-us/articles/201362753-Troubleshooting-local-recording-issues

If that doesn't solve your issue, I suggest reaching out to Zoom support through chat or email for further assistance.