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How to enable role privileges for muting and unmuting attendees for another account?

Barry
Listener

Hi, I have a paid account and want to give privileges to an unpaid account that would allow the account to mute or unmute attendees in my meetings.

 

I know how to set the mute function under Security in a meeting, so people can't mute or unmute themselves freely. I want to give the unpaid account the ability to mute and unmute people like my paid account can in my meetings.

1 ACCEPTED SOLUTION

jdott16
Participant | Zoom Employee
Participant | Zoom Employee

Hello @Barry 

 

You should be able to allow another user on the meeting the ability to mute/unmute others by promoting them to a co-host in your meeting. The following articles may assist: https://support.zoom.us/hc/en-us/articles/206330935-Enabling-and-adding-a-co-host and https://support.zoom.us/hc/en-us/articles/201362603-Host-and-co-host-controls-in-a-meeting

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

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1 REPLY 1

jdott16
Participant | Zoom Employee
Participant | Zoom Employee

Hello @Barry 

 

You should be able to allow another user on the meeting the ability to mute/unmute others by promoting them to a co-host in your meeting. The following articles may assist: https://support.zoom.us/hc/en-us/articles/206330935-Enabling-and-adding-a-co-host and https://support.zoom.us/hc/en-us/articles/201362603-Host-and-co-host-controls-in-a-meeting

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.